Good - Thank you for your feedback.
It’s great to hear that you valued our service recently. We’re always working to make our service that little bit better, so we’d really appreciate any comments you can provide on what would make a difference to you.
"Dear Gail, I would like to thank you and the team for all the excellent care and consideration you have shown over not the easiest of sales. I always felt that you had my best interests at heart. All I can say is - brilliant! "